About this Documentation
How to navigate, search and copy from the fiskaltrust documentation, with links to software docs, glossary, videos and scenarios.
How to navigate, search and copy from the fiskaltrust documentation, with links to software docs, glossary, videos and scenarios.
How the Android Launcher hosts the Middleware as a foreground service, where to download it (Portal or Google Play), and how updates work.
How to create CashBoxes automatically via the fiskaltrust template REST API — request format, template escaping, parameters, variables, and the response.
The three-tier fiskaltrust setup of POS system, Middleware, and Portal, and the roles of CashBox, launcher, Queue, SCU, and helpers.
Which Middleware components to back up locally (database and data directory) and the steps to restore a Middleware setup on a new system.
How the partner-based fiskaltrust business model works and what it offers PosDealers, PosCreators, and PosOperators.
Viewing and following up support cases created by the Customer Success Team in the Help section of the fiskaltrust.Portal.
What a CashBox configuration contains, how to find its CashBoxID and AccessToken, and how to create, configure, and rebuild CashBoxes in the portal.
How to analyze CashBox failures remotely in the fiskaltrust.Portal Metrics section, and why offline mode or telemetry opt-out disables it.
What the hosted CloudCashbox is, how to order and create CloudCashboxes in the fiskaltrust.Portal, and how to migrate existing CashBoxes to it.
The four company roles in the fiskaltrust.Portal, what each one can do, and how to activate or deactivate a role.
Market-specific compliance requirements for staying legally compliant with fiskaltrust products in Austria, France, and Germany.
How to set runtime parameters of a locally deployed .NET Middleware in fiskaltrust.exe.config or through Launcher command-line parameters.
When and how PosDealers and PosCreators contact the fiskaltrust Customer Success Team, with support addresses per market.
Countries where fiskaltrust operates, local data hosting, and market-specific contact information for Austria, France, and Germany.
Bring your own Data Center for Germany — running the Middleware Launcher in Docker or Kubernetes in private or public clouds, compared to SaaS options.
Explains the three customer roles fiskaltrust uses — PosCreator, PosDealer and PosOperator — and which content is relevant to each.
Data protection information for PosDealers, with country tabs for Austria, France and Germany (details still in progress).
Connecting PosOperator accounts to DATEV MeinFiskal in Germany — DFKA export, master data prerequisites, setup, status checks and troubleshooting.
Preparations PosDealers and PosOperators need for digital receipts, general and per country, plus how to evaluate digital receipt retrievals.
Finding contracts, general information such as SLA and price lists, and exports in the fiskaltrust.Portal, and creating exports.
How PosDealers and PosOperators create and download data exports (CSV, XML, country-specific formats) for queues in the fiskaltrust.Portal.
Usage parameters that apply to fiskaltrust services and products, with the fair use policy per market for Austria, France and Germany.
Managing FinanzOnline connections and notifications for PosOperators in Austria, with status checks per Queue, SCU or operator and troubleshooting.
What Middleware Helpers do, examples such as the POS-API Helper and HelipadHelper, and how to add, configure, and assign a Helper to a CashBox.
Introduction to the PosDealer documentation — sections on business basics, getting started, buy/resell, technical operations, and information sources.
Inviting a single PosOperator or bulk-inviting several via CSV in the Portal, managing invitations and handling errors.
Browsing and rating knowledge base articles in the Help section of the fiskaltrust.Portal before contacting support.
How to add, configure, and deploy the LocalPosSystemApi Helper in a Launcher 2.0 CashBox and test the local PosSystem API endpoint.
Middleware log levels, how to configure the log level and log file, the log format, and how to provide logs to fiskaltrust.Support.
Tasks PosDealers perform in the fiskaltrust.Portal — account, operator and data management, surrogating, CashBox maintenance and the shop.
Step-by-step manual creation of an SCU, Queue, CashBox, and optional Helper in the fiskaltrust.Portal, then downloading and deploying the CashBox.
Why complete master data matters and how to check company data, tax numbers and outlets in the fiskaltrust.Portal.
The fiskaltrust.Middleware as a product for PosDealers — its security mechanism, deployment options and country-specific variants.
Creating a first CashBox as a PosDealer with a Business Rollout plan or manual configuration, then running a test request.
Inbound and outbound network access the Middleware needs, including required hostnames and ports, plus how to set up and edit proxy configurations.
How to diagnose Middleware network issues — verifying online mode, the fiskaltrust firewall script, and common DNS, network, SSL, and Queue/SCU errors.
Where PosDealers find fiskaltrust news and product changes — newsletters and news channels for Austria, France and Germany.
How PosCreators invite PosDealers in the fiskaltrust.Portal, create and assign PosSystems, and prepare pilot installations and rollout.
The phased onboarding journey across PosCreators, PosDealers and PosOperators, from portal registration to deployment and rollout.
Cloud-hosted vs. local PosSystem API options (CloudCashbox, LocalPosSystemApi Helper, Android launcher) and which setup guide to use per market.
Introduction to the PosDealer business basics section — supported countries, services, the Portal, the Middleware and prerequisites.
How PosDealers buy entitlements and resell fiskaltrust products, including credit limits, volume purchase agreements and price lists.
Overview of the PosDealer getting started section — sandbox, registration, authorizations, operator onboarding and the first CashBox.
Where PosDealers find help and resources — knowledge base, support cases, downloads, third-party partner status, news, videos, and webinars.
Overview of the Technical Operations section for PosDealers — rollout scenarios, Middleware integration, monitoring, troubleshooting, and maintenance.
Third-party products integrated with the fiskaltrust Middleware, such as accounting connections, listed per market for Austria, France and Germany.
Step-by-step PosDealer onboarding checklist from account and roles through operator invitations, architecture, procurement and contracts.
Overview of proactive actions that keep Middleware installations reliable — backups, updates, receipt archive, monitoring, and logging.
Market-specific product bundles for carefree fiscalization, listed for Austria, France and Germany.
Categories of fiskaltrust products for PosDealers — bundles, the free Middleware, signing devices and services, and add-on subscriptions.
Professional services offered per market, with country tabs for Austria, Germany and France (ConseilCertif).
Registering a company in the fiskaltrust.Portal, resetting passwords, inviting employees and managing user rights, with troubleshooting.
Cloud-based revision-safe receipt archiving mirrored from the Middleware, with country-specific storage variants for Austria, France and Germany.
Rollout of the RKSV.Sign signing-only product for Austria — entitlements, creating instances via the API, credentials and instance overview.
Using Business Rollout plans in the Portal to buy, transfer and activate entitlements for multiple PosOperators and outlets at once.
Rollout scenarios for placing SCUs, Queues, and POS Systems, from one SCU per POS System to shared signature services and hosted Middleware, with pros and cons.
What the fiskaltrust Sandbox offers for testing and demos, how it differs from the live system, and its URLs per market.
fiskaltrust product portfolio for PosDealers — Middleware, Portal, revision-safe receipt archive, exports, hosted Middleware and signing.
Structure of a locally deployed .NET Middleware — the files in the installation directory and the contents of the data directory.
Buying products and entitlements manually in the Portal shop, transferring them to PosOperator outlets, and finding orders and invoices.
How to create, clone, and edit CashBox templates in the fiskaltrust.Portal and create CashBoxes from a shop template.
Signing devices and services PosDealers can obtain via the Portal shop, with country-specific variants for Austria, France and Germany.
Where PosDealers find the connection status of third-party partners set up in the fiskaltrust.Portal, with details for Austria, France, and Germany.
Managing PosOperator subscriptions in the Portal — automatic and manual annual renewals and cancellation.
Operating systems, databases, hardware, CPU architectures, and storage the Middleware requires on Windows, Linux, macOS, and Android.
Prerequisites and steps for PosDealers to act on behalf of a PosOperator in the Portal, using a master data check as example.
Tax authority notification products per market — FinanzOnline for Austria, the notification workflow for Germany, none for France.
How CashBox templates work — instantiation via shop or API, pre-defined system and custom variables, and the template JSON structure.
fiskaltrust terms of service for PosDealers, with country tabs for Austria, France and Germany (details still in progress).
Step-by-step approach to narrowing down Middleware problems before contacting the fiskaltrust Customer Success Team, with country-specific resources.
How to bulk update CashBox packages and configurations in the fiskaltrust.Portal, control updates, and restart the Middleware afterwards.
Where to find fiskaltrust video walkthroughs, product demonstrations, and recorded webinars on the fiskaltrust YouTube channel.
How PosDealers join and take part in free fiskaltrust webinars, with links to country-specific webinar information for Austria, France, and Germany.
How to download the Middleware Launcher for Windows, Linux, and macOS, install it as a service, run it in test mode, and use command-line parameters.